PetDesk Help Centre

Your Website & Online Shop

Everything your customers see — your site, the portal and the shop.

Building your website

Building your website in the Website Editor: sections and blocks, the four designs, header colour and banner.

Testimonials on your website

Collecting, adding and publishing testimonials, and where they appear on your website.

Your customer portal link and QR code

Finding your customer portal link and printable QR code to share with customers.

Customer portal settings

Choosing what customers can do in the portal: changing or cancelling bookings, deposit refunds, notice periods, pet details and preferred staff.

Turning on your online shop

Turning on your online shop: the four modes, what needs SumUp, and setting up postage.

Adding products

Adding the products you sell, setting cost and stock levels, and hiding a product instead of deleting it.

Still stuck?

If you can't find the answer here, raise a ticket from inside PetDesk and it comes straight to us.