PetDesk Help Centre

Staff & Rotas

Your team, what each of them can see, working hours and leave.

Adding a staff member

Giving a team member their own login and sending the invitation to set their password.

Roles and what each one can see

The Admin, Staff and Accountant roles, what each can see and do, changing a role and when someone leaves.

Working hours and part-timers

Setting custom working hours for part-time staff so they are only offered for appointments when they work.

Requesting and approving leave

Requesting leave from My Account, approving the team's requests, and how approved leave shows in the diary.

Your account and password

Changing your own password in My Account, and resetting it if you can't log in.

Working from more than one location

Setting up extra premises as permanent, recurring or ad-hoc locations, and assigning staff to each.

Still stuck?

If you can't find the answer here, raise a ticket from inside PetDesk and it comes straight to us.