PetDesk Help Centre

Payments & Sales

Taking card payments, gift cards, customer credit and refunds.

Connecting your SumUp account

Linking your SumUp account to PetDesk to take card payments, online deposits and portal payments.

Connecting your SumUp Solo card reader

Pairing a SumUp Solo card reader with PetDesk so totals are sent straight to it.

Taking a quick sale

Using Quick Sale for sales without an appointment: products, custom items, gift cards and stock.

Which payment methods you can accept

The payment methods you can accept, what needs SumUp and what doesn't, and the bank details printed on invoices.

Taking deposits in cash or by bank transfer

Taking deposits in cash or by bank transfer: switching it on, recording and undoing deposits, holding bookings and online requests.

Gift cards and customer credit

Selling and redeeming gift cards, and how they differ from credit held on a customer's record.

Customer credit

Customer credit: where it comes from, applying it to a bill, and how it differs from a gift card.

Still stuck?

If you can't find the answer here, raise a ticket from inside PetDesk and it comes straight to us.