PetDesk Help Centre

Getting Started

Your first week — setting up your business, services and web address.

What PetDesk does and how the pieces fit together

A tour of PetDesk's parts: the dashboard, your website, the customer portal and vet access, and how customers, animals, services and bookings connect.

Your first week with PetDesk

The order to set things up in during your first week, from business details through to payments, and what can wait.

Your business details, hours and logo

Setting your business name, contact details, logo, opening hours, lunch breaks and terms in Business Profile.

Choosing your web address

Choosing and changing your .app.petdesk.co.uk address, and what happens to customers and the old address when you do.

Adding a service or appointment type

Adding the services customers book: names, durations and prices, extras, and hiding a service from the customer portal.

Still stuck?

If you can't find the answer here, raise a ticket from inside PetDesk and it comes straight to us.